Privacy Policy

Your privacy is critical to us. Likewise, we have built up this Policy with the end goal you should see how we gather, utilize, impart and reveal and make utilization of individual data. The following blueprints our privacy policy.
- Before or at the time of collecting personal information, we will identify the purposes for which information is being collected.
- We will gather and utilization of individual data singularly with the target of satisfying those reasons indicated by us and for other good purposes, unless we get the assent of the individual concerned or as required by law.
- We will just hold individual data the length of essential for the satisfaction of those reasons.
- We will gather individual data by legal and reasonable means and, where fitting, with the information or assent of the individual concerned.
- Personal information ought to be important to the reasons for which it is to be utilized, and, to the degree essential for those reasons, ought to be exact, finished, and updated.
- Your privacy is critical to us, however once registered on the Vedaaz site your information will not be deleted from the site.
- We will protect individual data by security shields against misfortune or burglary, and also unapproved access, divulgence, duplicating, use or alteration.
- We will promptly provide customers with access to our policies and procedures for the administration of individual data.
We are focused on leading our business as per these standards with a specific end goal to guarantee that the privacy of individual data is secure and maintained.
Subscription Policy
- You accept to the A2 Gir Cow milk price, which is displayed and calculated during subscription. Please check for the price again.
- The app needs to be downloaded via the link belowApple Users –
Android Users- android.mancharfarms.com | Computer Users – smart.mancharfarms.comLogin details are made available at the registered email id. - Changes if any, Pause / add-hoc milk delivery need to be made a day prior by 6:00 pm through the app. We do not accept milk updates after 6:00PM.
- Payment to be strictly made online before the 15th of every month via the app. A late fee of 1% will be charged from 14 th of every month.
- Option of payment through cash is not available.
- Customers to rinse the bottle and keep it at the door in order to be collected next day. Both the bottle as well as the bottle cap are to be returned. A penalty of Rs.100/bottle will be charged in case of loss of bottle in the monthly billing.
- For any issue related to delivery kindly contact the customer care between 5am-10am on the same day. In case milk is not delivered, customers to inform the customer care on the same day. No action will be taken if informed on the next day.
- Feedback – Any milk related queries or complains to be brought to notice via feedback or through customer care executives. (Feedback section is available in the Manchar Farms Milk app)
- Next month milk subscription will automatically happen on 21st of current month. Customers need not add the manual subscription from the app.
- Milk Update – We do not take milk updates on whatsapp.
- Cancel Subscription- you will have to contact our team to cancel your current subscription.
Customer Care : 9921800800
Office Timings: 10am – 6pm, Monday to Saturday.
Manchar Farms Customer care is closed on Sunday and also on public holidays.